• FAQ

        • What is citystarstoresonline ?
      • CityStar
        Everything… and More

    CityStar redefines the shopping experience for families across Kuwait by offering one stop shopping Mega Stores with quality goods at reasonable prices.

CityStar values life, people and goods and is committed to its customers.We provide middle-class families with good quality products for reasonable, competitive prices. We offer a growing variety of brands and products that continue to grow and to fit the needs of our customers.

Further, we promise a unique and enjoyable experience in every store. Friendly employees are always up-to-date on the variety of in-store brands to ensure that each customer gets exactly what they want.

We are dedicated to the communities where we are located. By offering reasonable pricing on a mass variety of goods, we reduce family cost of living amidst the rising infaltion rates, providing a more comfortable consumer lifestyle.

 

  • Can I use citystarstoresonline and visit the showroom?
    We encourage you to visit one of our 7 shops and witness a great shopping experience. Find a showroom near you, tailored to your own preferences, or you can always buy from our website citystarstoresonline.com

 

  • Is buying online safe?
    citystarstoresonline guarantees a secure shopping experience, as citystaronline.com chooses to process payment transactions of KNet and MasterCard only through securely encrypted Payment Gateways. In fact all your personal information, including credit card, name, and address details go through an encrypted channel which is considered to be the best in the industry for secure commerce transactions.

 

  • Why do I need to register?
    You need to be a registered citystarstoresonline.com user to be able to buy, plus registration helps you and citystarstoresonline.com by- Contacting you whenever needed.
    – Ensuring a safe shopping environment.
    – You can make item recommendations and suggestions.

 

  • How do I create an citystarstoresonline.com account?
    Simply click on the REGISTER link at the top of the page, follow the onscreen instructions and in less than 60 seconds you will be officially an Citystar account holder.

 

  • What is a Wishlist?
    It is an on site feature that you can use to save products. You can view your Wishlist at any time by clicking on the “My Wish List” link at the top of the page, just make sure you are signed in.

 

  • How do I place an order on citystarstoresonline.com?
    Once you come across any item you would like to purchase, just click on “add to cart” and your item will be added to your shopping cart. All items you’ve selected will be saved in your citystarstoresonline.com shopping cart, which can be viewed at any time by clicking on the shopping cart link at the top of the page.

 

  • What payment methods can I use to pay for my order?
    Currently we offer various safe and secure payment methods:
    – KNet
    – Visa
    – MasterCard
    – Cash